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The Best Pest Control Companies in the Pacific Northwest

A rain-wet neighborhood street of craftsman homes under tall firs, with a plain white van parked at the curb.

By the Handshake Research Desk

We rank pest control companies on their Pacific Northwest operations in Washington, Oregon and Idaho. By our evidence, nine of them sell door to door and three do in part.

Each company has a research record built from public sources; together the records cite 1,312 sources. A verifier then re-checked 2,299 facts against those sources, confirming 1,753, correcting 531 and removing 7.

The Handshake Score is computed only from those sourced facts, across five weighted factors. Missing data never counts for or against a company, and every deduction links to its source on the company’s page.

Each score carries a confidence rating of High, Medium or Low, based on how much evidence sits behind it and how well that evidence held up when checked; see how confidence is set.

Everything we ranked

State

Sells door to door

Showing 3 companies that sell door to door in part · Clear filters

Top pick

Top pick, #1 in Pacific Northwest pest control

Cascade Pest Control
Door-to-door sales:
Not found
Ownership:
Independent
Confidence:
Medium

Cascade Pest Control has 3,280 Google reviews across 10 PNW listings, averaging 4.9. Its BBB profile shows an A+ grade and 0 complaints in the last three years.

Why it ranks here

Cascade Pest Control scores 9.6 out of 10 and ranks #1. Here’s what moved each factor, from our scoring run:

  • Customer satisfaction: 9.3/10 (weight 30%). Google 4.89 across 3,280 PNW reviews; Other platforms 4.76/5 (Facebook 4.8); Blended 4.84/5.
  • Complaint record: 10.0/10 (weight 20%). 0 BBB complaints in 3 yrs ÷ 3,280 (PNW Google review total) = 0.0 per 1,000 → 10.
  • Sales and contract fairness: 9.5/10 (weight 20%). Auto-renews (−0.5).
  • Licensing and compliance: 9.0/10 (weight 15%). Advertised license number doesn’t check out: Website footer ‘Pest Control License #88604’ is owner Kurt Treftz’s individual license; WSDA shows its Commercial Applicator status Invalid (‘not a designated Commercial Applicator for any company’). The company’s designated CA is #8577 (−1).
  • Legal and regulatory record: 10.0/10 (weight 15%). No deductions: the record shows no scored problems for this factor.

See the full breakdown and sources for Cascade Pest Control

Runner-up

Runner-up, #2 in Pacific Northwest pest control

Interstate Pest Management
Door-to-door sales:
Not found
Ownership:
Independent
Confidence:
High

Interstate Pest Management has 8,078 Google reviews across 5 PNW listings, averaging 5.0. Its BBB profile shows an A+ grade and 1 complaint in the last three years.

Why it ranks here

Interstate Pest Management scores 9.5 out of 10 and ranks #2. Here’s what moved each factor, from our scoring run:

  • Customer satisfaction: 9.7/10 (weight 30%). Google 4.97 across 8,078 PNW reviews; Other platforms 4.84/5 (Angi 4.9, Facebook 4.8); Blended 4.92/5.
  • Complaint record: 10.0/10 (weight 20%). 1 BBB complaint in 3 yrs ÷ 8,078 (PNW Google review total) = 0.1 per 1,000 → 10.
  • Sales and contract fairness: 8.0/10 (weight 20%). 12-month minimum term (−1); Customer accounts of terms misstated at the sale (1 documented) (−1).
  • Licensing and compliance: 10.0/10 (weight 15%). No deductions: the record shows no scored problems for this factor.
  • Legal and regulatory record: 10.0/10 (weight 15%). No deductions: the record shows no scored problems for this factor.

See the full breakdown and sources for Interstate Pest Management

Also great

Also great, #3 in Pacific Northwest pest control

Aspen Pest Control
Door-to-door sales:
Not found
Ownership:
Independent
Confidence:
Medium

Aspen Pest Control has 6,796 Google reviews across 3 PNW listings, averaging 5.0. Its BBB profile shows an A+ grade and 0 complaints in the last three years.

Why it ranks here

Aspen Pest Control scores 9.4 out of 10 and ranks #3. Here’s what moved each factor, from our scoring run:

  • Customer satisfaction: 10.0/10 (weight 30%). Google 5.00 across 6,796 PNW reviews; Other platforms 4.99/5 (Angi 5.0, HomeAdvisor 4.9, Thumbtack 5.0, Facebook 5.0); Blended 5.00/5.
  • Complaint record: 10.0/10 (weight 20%). 0 BBB complaints in 3 yrs ÷ 6,796 (PNW Google review total) = 0.0 per 1,000 → 10.
  • Sales and contract fairness: 7.0/10 (weight 20%). Early-cancellation fee $250 (−2); Auto-renews (−0.5); Mandatory arbitration / class-action waiver (−0.5).
  • Licensing and compliance: 10.0/10 (weight 15%). No deductions: the record shows no scored problems for this factor.
  • Legal and regulatory record: 10.0/10 (weight 15%). No deductions: the record shows no scored problems for this factor.

See the full breakdown and sources for Aspen Pest Control

The research

Compare the companies

Every company we ranked, with its Handshake Score, the five factor scores behind it and the figures that matter most. Select a column heading to sort. The filters above apply here too.

State

Sells door to door

Showing 3 companies that sell door to door in part · Clear filters

Every ranked company with its Handshake Score, factor scores, Workplace score, Google reviews, BBB grade, door-to-door status, Reddit threads found and states. Select a column heading to sort.
Factor scores (0–10)
States
5Natura Pest Control9.29.110.08.09.010.0N/A4.9 ★3,642A+Partial0Washington,Oregon
7Pointe Pest Control8.89.310.05.010.010.06.84.9 ★74,403A+Partial3Washington,Oregon,Idaho
15Senske Lawn, Tree & Pest Control7.57.2N/A6.57.010.04.74.7 ★12,375FPartial1Washington,Oregon,Idaho
  • N/A means not scored. When the record has no usable inputs for a factor, that factor is left out and the company’s remaining weights are scaled up to 100% (renormalized), so the score isn’t pulled up or down by missing data.
  • Workplace is rated separately from employee-review sites and isn’t part of the Handshake Score. It’s shown only with at least 20 employee reviews on file (14 companies have one).
  • PNW Google reviews is the count-weighted average rating and total review count across each company’s Washington, Oregon and Idaho Google listings. States are those with a location on file.
  • Reddit threads counts the Reddit threads we found about each company in a direct Reddit search on October 12, 2026, from customers, the public and employees, in any region. It’s shown for context and isn’t scored.
  • BBB grade “Varies” means the company’s Pacific Northwest branches carry different grades; the company page lists each one.

How we ranked

The Handshake Score runs from 0 to 10. It’s a weighted average of five factors, each scored from 0 to 10 using only verified, sourced facts about the company’s Pacific Northwest operation. Company-wide facts count when they concern the same brand or legal entity, and the company page labels them.

Handshake Score factors and weights
FactorWeightWhat it measures
Customer satisfaction30%Google rating across the company’s Pacific Northwest listings, weighted by review count, blended with independent review platforms when they have enough reviews.
Complaint record20%BBB complaints in the last three years per 1,000 customers (Pacific Northwest Google reviews stand in for customers), with deductions for unanswered complaints, BBB alerts and low grades.
Sales and contract fairness20%Starts at 10. Deducts for long minimum terms, cancellation fees, auto-renewal, phone-only cancellation, arbitration clauses and documented sales misconduct.
Licensing and compliance15%Starts at 10. Deducts for confirmed suspended or expired pesticide licenses, advertised license numbers that don’t check out, lapsed registrations and serious safety violations.
Legal and regulatory record15%Starts at 10. Deducts for resolved government actions, criminal pleas and settled class actions, more heavily for the last five years.

The rules that matter most

  • Pending lawsuits aren’t scored

    Only resolved matters count: government settlements, orders and judgments, criminal pleas and settled class actions. Pending lawsuits, private suits and allegations appear on company pages but don’t affect the score.

  • Missing data never counts as good or bad

    A factor with no usable inputs is left out and the other weights are scaled up. That applies to 7 companies here. An unknown contract never earns a perfect score.

  • Company-wide BBB totals aren’t scored yet

    For 6 companies, BBB complaint totals can’t yet be tied to a comparable customer base, so the complaint record isn’t scored. Their BBB review averages still count toward customer satisfaction.

  • Workplace is kept separate

    How a company treats its employees is rated from employee-review sites and shown beside the Handshake Score, never in it. Wage-and-hour cases count there, not in the legal record.

Factors not scored

Ties are broken by Pacific Northwest review volume. Each company page shows the full breakdown, with every point added or taken away linked to its source. This ranking uses Handshake Score v1.2.1 (rules v1.0.5, confidence v1.2.1).

Reddit footprint is shown for context, not scored. We searched Reddit directly for every company and list the threads we found on each company page, but how much a company is discussed there doesn’t move its score. A first-hand Pacific Northwest report on Reddit of terms misstated at the sale or of ignored no-soliciting signs counts the same as one on any other site.

Read how we review companies

Biggest red flags in this category

These are the problems that cost companies points most often, counted from the deductions in our scoring run. Each name links to the part of the company’s page that shows the record.

Customer accounts of terms misstated at the sale

The companies below have first-hand customer accounts on record saying a sales rep misstated the contract term, price or cancellation conditions at or before signing (33 documented accounts in all). These are customers’ accounts, not findings.

Accounts of knocking past no-soliciting signs or after 8 p.m.

The companies below have three or more first-hand accounts saying reps knocked despite posted no-soliciting signs or after 8 p.m. (26 documented accounts in all).

Cancellation fees of half the remaining balance or more

The companies below charge an early-cancellation fee of 50% or more of the remaining contract balance, per sourced terms.

Expired licenses at operating branches

The companies below have a designated-applicator license shown as expired for a branch that still operates, with no current replacement shown.

  • OrkinWashington CA 79879, Orkin Exterminating Company Pasco branch record (DBA Crazy Frog Pest Control): designated-applicator license Expired 12/31/2025; no current Washington replacement shownWashington CA 92642, PNWPestSolutions LLC DBA Orkin Pest Control (Hayden branch record): designated-applicator license Expired 12/31/2025; no current replacement shown
  • TerminixWashington CA 103480, Rentokil North America DBA Terminix Commercial (Kent) branch record: designated-applicator license Expired 12/31/2025; still Expired on the October 13, 2026 re-check, no current replacement shown

Advertised license numbers that don’t check out

The companies below advertise a license number that the state record shows as invalid, not matching or not found.

  • Cascade Pest ControlWebsite footer ‘Pest Control License #88604’ is owner Kurt Treftz’s individual license; WSDA shows its Commercial Applicator status Invalid (‘not a designated Commercial Applicator for any company’). The company’s designated CA is #8577
  • Croach Pest ControlWashington License #65377 advertised on Croach’s Portland/Beaverton page; WSDA shows the Commercial Applicator license Invalid and the licensee not employed by any company
  • Senske Lawn, Tree & Pest ControlBarnes Quality Pest Control (Bend, Oregon) advertises ODA CPO #1003366; ODA returns no license by that number or by name
  • Aptive Pest ControlWashington 106925 advertised as Aptive’s Commercial Applicator license; WSDA shows its Commercial Applicator status Invalid (‘not a designated Commercial Applicator for any company’)

Government settlements over sales or contract practices

The companies below have a resolved government settlement, consent order or judgment about consumer sales or contract practices on record. Actions outside the Pacific Northwest count when they involve the same brand or legal entity.

  • Aptive Pest ControlPennsylvania AG consent order: $220,000 for alleged violations of 2019 settlement (right to cancel, soliciting without permits) (2023)Pennsylvania AG settlement ($101,430 incl. restitution) resolving allegations about door-to-door permits, missing contract copies and cancellation notices, and ignored cancellations (2019)
  • EcoShield Pest SolutionsMichigan AG Assurance of Voluntary Compliance with EcoShield Pest Solutions Detroit, LLC over door-to-door contract cancellation language (company-wide, same brand; not PNW) (2024)
  • TerminixAlabama AG: $60M settlement resolving allegations over termite-protection premiums and renewal-rate increases (2020)Pennsylvania AG: ~$81,500 settlement resolving allegations that customers did not receive copies of iPad-signed contracts (2019)

Government actions over pesticides, waste or records handling

The companies below have a resolved government action about environmental, pesticide or records handling on record.

  • OrkinCalifornia DAs: $3.15M stipulated judgment with Orkin Services of California (with Clark and Crane) resolving allegations of improper pesticide/hazardous-waste disposal and unshredded customer records (company-wide) (2025)
  • TerminixCalifornia DAs: $3.15M settlement resolving allegations of unlawful pesticide/hazardous-waste disposal and customer-records disposal (Terminix International Inc. and Rentokil North America) (2026)U.S. Virgin Islands AG: $3M settlement resolving claims over methyl bromide use (2022)US EPA Region 9: $168,535 civil FIFRA penalty settling allegations that Terminix International Co. misused three restricted-use fumigants at four Kauai, Hawaii sites (not PNW) (2018)

BBB pattern-of-complaints alerts and F grades

The companies below have a BBB pattern-of-complaints alert from the last three years or an F grade on a BBB profile used in their complaint score.

What we couldn’t verify yet

Every record lists what couldn’t be checked. These gaps recur across the category:

  • Reddit comment threads. Not fetched yet. We searched Reddit directly on October 12, 2026 and read each post’s title and opening text, but not the replies. Reddit threads are shown on company pages for context and aren’t scored.
  • Google showed our tools a limited view of reviews. Noted in most records: Google Maps showed our tools only a few reviews per listing or wouldn’t sort them, so review themes rely on the reviews that could be read.

Confidence by company: High for 7 and Medium for 13. It comes from points for how many factors could be scored, the volume of Pacific Northwest reviews, whether the figures are regional or company-wide, the verifier’s ratings and corrections, license lookups in each state and the number of independent sources (how confidence is set). Reddit coverage doesn’t affect confidence. No score is low-confidence, so none is marked provisional.

Each company page lists its own gaps under “What we couldn’t verify.”